Dell-eeelllaajawalla Computer Corporation

Okay so I ordered a laptop from Dell a while back and have been pestering Dell, or at least their customer service monkeys for the last couple weeks as it is well past it's delivery date.

The other day I call up and talk to, I forgot his name, it's probably mohammed, but anyway... After harrassing him for a while and having him actually call some people to check on the thing, which is far more than any of the other 30 or so have done, he gives me some contact information. The information is for his supervisor, who will be my case manager, his name is Paul. I get an extension and everything, which is fantastic, what more can I ask for. I kindly thank him and bless him with many cows, etc.

I start to think for a minute about this..... where did a guy named Paul come into the picture? This is Dell, Dell people, Dell, as in "Dude, you're getting indian customer service and tech support".

A couple days blur by for me and I check my e-mail. I'm shocked to see an e-mail from Dell's Customer Relations and Sand Removal Department, it has all of the contact information for my case manager in it, you will find it below:

Case Manager Name: Paul
Phone number: 1-800-456-3355
Case Manager Extension: 5772934
Case Manager Email:chikiley_karunadeep@dell.com

So much for Paul. Shit people, has this world gotten so fucked up that when you call tech support you have to be given a fake name just because people can't spell Indian names or something? Shit, just fucking number them, "my managers name is 34265" that's a lot easier. Check out the foamy dammit.

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